Some months back I began having problems in using "Help", each time I got this message "There was a error in launching default browser", It then went on to say I should uninstall and the reinstall which I have done many times without any success. I then decide to upgrade to Elements 15 to see if that would resolve the problem. Nothing changed. Although I have the latest Adobe Flash Player and it is switched on the programs do not appear to recognise it. So I now have two programs and neither work as they should. I would really enjoy a solution to this problem.