Elements 12 won't open after installing El Capitan on Mac

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  • Problem
  • Updated 3 years ago
The icon bounces but won't open at all. It worked fine before I installed El Capitan. 

I have tried to contact Adobe but they say they don't support this product?? Is this because it was bought through the AppStore? How can Adobe not support or provide an update for one of their own, now faulty products? 

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Alison Pollard

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Posted 3 years ago

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