Elements 12 won't install, I'm pretty desperate

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  • Updated 4 years ago
Hi, so a couple of years ago I was given the DVD version of PS Elements 12. At the time, I didn't have an appropriate laptop to install it on, so I waited until I got my MacBook Pro (15 inch with retina display, bought in September 2014 and updated to Yosemite).
Since the laptop itself did not have a DVD player, I bought one from Samsung, which works perfectly fine.
However, when I insert the DVD, the external drive makes all sorts of noises and tries to play it, but nothing happens on my laptop.
Also, I really can't find the serial number on the packaging even after following Adobe's instructions.
I'm really confused, and being a graphic designer, quite desperate to get this working.
Your help would make my life significantly better ! Thank you !
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Adélaïde de Alfaro

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Posted 4 years ago

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