Elements 12 will not load Sony Alpha 77 ii RAW files, running on Windows Vista, into the caaloag

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  • Updated 3 years ago
Elements Organizer will load the JPG images into the catalog but not the RAW files from a Sony Alpha 77 ii. Says they are not supported. I see in the documentation that it is.
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Barry Bradford

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Posted 3 years ago

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Michel BRETECHER, Champion

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What the documentation says:
http://helpx.adobe.com/creative-suite...
http://helpx.adobe.com/x-productkb/gl...

That means that you need the ACR (camera raw) plugin version 8.5. You can update PSE12 to that version (Help/update) provided your OS is compatible (note 5 in the second link)
Note 5: If you are using Mac OS 10.6, Windows XP, or Windows Vista, Adobe Camera Raw 8.4 and later is not compatible. You can use up to Camera Raw 8.3. See Adobe Camera Raw 8.4 or later on Mac OS 10.6, Windows XP, and Vista.

Since you have Vista, your camera is not supported. Your choice would be to use the supplied converter with your camera and to output a tiff file for the editor.