Elements 12, start problem

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  • Updated 3 years ago
Elements 12 message on open: This is not a valid Portable Document File (PDF) document. It cannot be opened.

This message appears and I'm just trying to get the program running, not trying to open a file (psd). Anyone has a solution?
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Juan Wu Chang

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  • frustrated!!!!!!

Posted 3 years ago

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Chris Cox

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That sounds like you are trying to open something other than the application.

What happens when you double click on the application itself?