I followed this link < http://www.adobe.com/downloads/other-downloads.html > to download and re-install Elements 12, which stopped working (I'm running OS X El Capitan 10.11.5). It's asking me for a serial #. I downloaded originally via the App Store. I have an email receipt but there is no serial number on the receipt. I can't find a serial number, and I can't re-download via the app store. ???
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