Elements 11: Updates do not work in Windows 10

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  • Problem
  • Updated 3 years ago
  • (Edited)
After installing my copy of Elements 11 on my new Windows 10 laptop, Updates will not work. I always get the error message:-

"The Update Server is not responding. The server might be offline temporarily or the internet or firewall settings may be incorrect."

Have checked that my internet settings are the same as my Windows 7 laptop and have tried with Firewall off altogether. Is this a common problem and is there a (simple!) fix?

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Janet Williams

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  • frustrated

Posted 3 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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