Elements 11 Organizer is not recognizing iPhone 7+

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  • Updated 2 years ago
I am having trouble downloading photos from my iPhone 7+ into PSE 11 Organizer.  It doesn't even list it as a source to import from.
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Cara Walz Kamel

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Posted 2 years ago

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Cristen Gillespie

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It looks like the last version of Camera Raw with PSE 11 is 7.4, while the iPhone 7+ requires Camera Raw 9.7.
https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

Since you can't update your version of Camera Raw to 9.7, you'll need to download the Adobe DNG converter and use that. These links should help you get the DNG converter and find out more about using it.

https://helpx.adobe.com/photoshop/kb/why-is-my-camera-not-supported.html
https://helpx.adobe.com/photoshop/digital-negative.html
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Cristen Gillespie

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If the original poster has been using PSE 11 for several years now, why should they spend any money to buy a different program, or take the time and effort to learn a different program and to deal with whatever junk comes with that, when they can get the DNG converter for free and batch process their iPhone photos so PSE 11 can ingest them?  I use several apps. They all have some issues, some bugs, some missing features. If I used PSE 11 without wanting to upgrade because it satisfied my needs, why change? It's not like they're paying Adobe to keep running software that doesn't meet their needs.
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Cara Walz Kamel

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It's like you know me! ;) Not looking to update from PSE 11, just want to keep working with what I know.