Elements 10 Lasso/Magnetic Lasso closing program

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  • Problem
  • Updated 2 years ago
Yesterday I experience a totally unexplainable issue with Magnetic Lasso which also affect Lasso. Once outline is made the tool seems to shut down the program. I have Used Elements 10 for some years and never had this issue and performed thousands of photo edits with these tools but now I can't do one. I had already used these tools on at least 50 images yesterday evening and then suddenly the issue appeared and I cannot fix this despite looking at numerous forums. 

I have uninstalled and re-installed the software and plug-ins from scratch but the issue persists. I see this is a common issue but I can't find a solution and most confusing is why it started right out of the blue. 

If anyone can assist I would be grateful

kind regards
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SteveArlow

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Posted 2 years ago

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Photo of Kathleen Madeline

Kathleen Madeline

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Maybe it's a matter of memory/RAM.  Try it with only one photo open.  Try having only the Elements Editor open - no other programs, webpages, etc.  You could also check Edit>Preferences and change settings in Performance and/or Scratch Disks.  See if any of that helps.