Elements 10 Editor won't open pictures

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  • Updated 4 years ago
My Photoshop Elements Editor will no longer open images in my mac files that it used to open, nor will it import and open new picture files on my mac. If I convert the images from JPEG (format downloaded) into PHOTOSHOP, the image opens but is a blank white.
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R Lee Holz

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Posted 4 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Is it all files or just specific files? If you select File>New... does it create a new file? can you save that as a JPEG or PSD?
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R Lee Holz

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I've been trying to import pics (JPEG or PHOTOSHOP format) from my Mac pictures file directly into Editor. This used to always work, but now I either get an error message ("cannot open this file") or a blank white image. However, I just tried importing the same pics into Organizer. This worked. Then I sent the pic to Editor. This worked. So I guess I have a work around.

By the by, what I'm doing and have done seven times successfully so far is make book covers for both print and ebooks.