Elemenents 2018 will not open.

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  • Problem
  • Updated 3 weeks ago
My PS Elements 2018 installed in March 2018 is no longer opening, If I start from splash screen, it hangs on opening Media Core components. It will not open from with Editor.

A response on Community Forums recommended launching from the PSE Organizer .exe file and while opening hit Crtl+Alt+Shift to open a settings menu - no menu and still failed to load.
Adobe support told me that PSE 2018 Organizer does not run under latest Win 10 and thaqt I must upgrade (and pay) for the 2019 upgrade!
I am now left with a 1 year old inoperable application?
Help
Photo of Mark Gernett

Mark Gernett

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Posted 3 weeks ago

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Photo of David P

David P

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Hi Mark, I also use PSE2018 and Win10 latest version. So far I have luckily not encountered the problem you report.
I always start with the Organiser which opens ok although it can be slow. If I need the Editor I then take each photo one by one from there.
Good luck! David