Photoshop CS6: Could not complete the Lens Correction command because the file was not found - El Capitan

  • 1
  • Question
  • Updated 3 years ago
  • (Edited)
About one year ago when I hadn't upgraded to El Capitan yet, the Lens Correction filter in CS6 would work. Now, after upgrading a few months ago, I went to use the filter again and got this message "Could not complete the Lens Correction command because the file was not found."

I suspect this is an El Capitan incompatibility. Anyone can help?

Here is my system info:

Adobe Photoshop Version: 13.0.6 (13.0.6 20131025.r.54 2013/10/25:21:00:00) x64Operating System: Mac OS 10.11.3
System architecture: Intel CPU Family:6, Model:44, Stepping:2 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 12
Logical processor count: 24
Processor speed: 2400 MHz
Built-in memory: 12288 MB
Free memory: 7085 MB
Memory available to Photoshop: 11130 MB
Memory used by Photoshop: 70 %
Image tile size: 1024K
Image cache levels: 4
The GPU Sniffer crashed on 2016-03-24 at 3:20:28 PM
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
OpenCL Version: 1.2 (Dec  8 2015 17:02:20)
OpenGL Version: 2.1
Video Rect Texture Size: 16384
OpenGL Memory: 1003 MB
Video Card Vendor: ATI Technologies Inc.
Video Card Renderer: ATI Radeon HD 5770 OpenGL Engine
Display: 1
Main Display
Display Depth: 32
Display Bounds: top=0, left=0, bottom=1440, right=2560
Video Renderer ID: 16915202
Video Card Memory: 1024 MB
Serial number: 95479704150507312657
Application folder: /Applications/Adobe Photoshop CS6/
Photoshop scratch has async I/O enabled
Scratch volume(s):
  Startup, 930.7G, 816.8G free
Required Plug-ins folder: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Required/
Primary Plug-ins folder: /Applications/Adobe Photoshop CS6/Plug-ins/
Additional Plug-ins folder: not set

Installed components:

   adbeape.framework   adbeape   3.3.8.19346   66.1025012
   AdbeScriptUIFlex.framework   AdbeScriptUIFlex   6.2.29.18602   66.490082
   adobe_caps.framework   adobe_caps   6.0.29.0   1.276181
   AdobeACE.framework   AdobeACE   2.19.18.20743   66.507768
   AdobeAGM.framework   AdobeAGM   4.26.20.20743   66.507768
   AdobeAXE8SharedExpat.framework   AdobeAXE8SharedExpat   3.7.101.18636   66.26830
   AdobeAXEDOMCore.framework   AdobeAXEDOMCore   3.7.101.18636   66.26830
   AdobeBIB.framework   AdobeBIB   1.2.02.20743   66.507768
   AdobeBIBUtils.framework   AdobeBIBUtils   1.1.01   66.507768
   AdobeCoolType.framework   AdobeCoolType   5.10.33.20743   66.507768
   AdobeCrashReporter.framework   AdobeCrashReporter   6.0.20120720   
   AdobeExtendScript.framework   AdobeExtendScript   4.2.12.18602   66.490082
   AdobeJP2K.framework   AdobeJP2K   2.0.0.18562   66.236923
   AdobeLinguistic.framework      17206   
   AdobeMPS.framework   AdobeMPS   5.8.0.19463   66.495174
   AdobeOwl.framework   AdobeOwl   5.0.4   79.517869
   AdobePDFL.framework   AdobePDFL   10.0.1.18562   66.419471
   AdobePDFSettings.framework   AdobePDFSettings   1.4   
   AdobePIP.framework   AdobePIP   7.0.0.1686   
   AdobeScCore.framework   AdobeScCore   4.2.12.18602   66.490082
   AdobeUpdater.framework   AdobeUpdater   6.0.0.1452   "52.338651"
   AdobeXMP.framework   AdobeXMPCore   66.145661   66.145661
   AdobeXMPFiles.framework   AdobeXMPFiles   66.145661   66.145661
   AdobeXMPScript.framework   AdobeXMPScript   66.145661   66.145661
   ahclient.framework   ahclient   1.7.0.56   
   aif_core.framework   AdobeAIF   3.0.00   62.490293
   aif_ocl.framework   AdobeAIF   3.0.00   62.490293
   aif_ogl.framework   AdobeAIF   3.0.00   62.490293
   AlignmentLib.framework   xcode   1.0.0.1   
   amtlib.framework   amtlib   6.0.0.75   
   boost_date_time.framework   boost_date_time   6.0.0.0   
   boost_signals.framework   boost_signals   6.0.0.0   
   boost_system.framework   boost_system   6.0.0.0   
   boost_threads.framework   boost_threads   6.0.0.0   
   Cg.framework   NVIDIA Cg      
   CIT.framework   CIT   2.1.0.20577   146758
   data_flow.framework   AdobeAIF   3.0.00   62.490293
   dvaaudiodevice.framework   dvaaudiodevice   6.0.0.0   
   dvacore.framework   dvacore   6.0.0.0   
   dvamarshal.framework   dvamarshal   6.0.0.0   
   dvamediatypes.framework   dvamediatypes   6.0.0.0   
   dvaplayer.framework   dvaplayer   6.0.0.0   
   dvatransport.framework   dvatransport   6.0.0.0   
   dvaunittesting.framework   dvaunittesting   6.0.0.0   
   dynamiclink.framework   dynamiclink   6.0.0.0   
   FileInfo.framework   FileInfo   66.145433   66.145433
   filter_graph.framework   AdobeAIF   3.0.00   62.490293
   hydra_filters.framework   AdobeAIF   3.0.00   62.490293
   ICUConverter.framework   ICUConverter   3.61   "gtlib_3.0" "." "16615"
   ICUData.framework   ICUData   3.61   "gtlib_3.0" "." "16615"
   image_compiler.framework   AdobeAIF   3.0.00   62.490293
   image_flow.framework   AdobeAIF   3.0.00   62.490293
   image_runtime.framework   AdobeAIF   3.0.00   62.490293
   LogSession.framework   LogSession   2.1.2.1681   
   mediacoreif.framework   mediacoreif   6.0.0.0   
   PlugPlug.framework   PlugPlug   3.0.0.383   
   UpdaterNotifications.framework   UpdaterNotifications   6.0.0.24   "6.0.0.24"
   wrservices.framework         


Required plug-ins:

   Accented Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Adaptive Wide Angle 13.0, Copyright © 2012 Adobe Systems Incorporated - from the file “Adaptive Wide Angle.plugin”
   Angled Strokes 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Average 13.0.6 x001  ©1993-2013 Adobe Systems Incorporated - from the file “Average.plugin”
   Bas Relief 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   BMP 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Camera Raw 9.1.1 (461), Copyright © 2015 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
   Camera Raw Filter 9.1.1 (461), Copyright © 2015 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
   Chalk & Charcoal 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Charcoal 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Chrome 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Cineon 13.0.6 x001  ©2002-2013 Adobe Systems Incorporated - from the file “Cineon.plugin”
   Clouds 13.0.6 x001  ©1993-2013 Adobe Systems Incorporated - from the file “Clouds.plugin”
   Collada DAE 13.0.6 x001  ©2006-2013 Adobe Systems Incorporated - from the file “U3D.plugin”
   Color Halftone 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Colored Pencil 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   CompuServe GIF 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Conté Crayon 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Craquelure 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Crop and Straighten Photos 13.0.6 x001  ©2003-2013 Adobe Systems Incorporated - from the file “CropPhotosAuto.plugin”
   Crop and Straighten Photos Filter 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Crosshatch 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Crystallize 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Cutout 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Dark Strokes 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   De-Interlace 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Difference Clouds 13.0.6 x001  ©1993-2013 Adobe Systems Incorporated - from the file “Clouds.plugin”
   Diffuse Glow 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Displace 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Dry Brush 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Eazel Acquire 13.0.6 x001  ©1997-2013 Adobe Systems Incorporated - from the file “EazelAcquire.plugin”
   Embed Watermark NO VERSION - from the file “DigiSign.plugin”
   Extrude 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   FastCore Routines 13.0.6 x001  ©1990-2013 Adobe Systems Incorporated - from the file “FastCore.plugin”
   Fibers 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Film Grain 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Filter Gallery 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Fresco 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Glass 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Glowing Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Grain 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Graphic Pen 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Halftone Pattern 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   HDRMergeUI 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “HDRMergeUI.plugin”
   IFF Format 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Ink Outlines 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   JPEG 2000 13.0.6 x001  Â©2001-2013 Adobe Systems Incorporated - from the file “JPEG2000.plugin”
   Lens Blur 13.0, Copyright © 2002-2012 Adobe Systems Incorporated - from the file “Lens Blur.plugin”
   Lens Correction 13.0, Copyright © 2002-2012 Adobe Systems Incorporated - from the file “Lens Correct.plugin”
   Lens Flare 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Liquify 13.0, Copyright © 2001-2012 Adobe Systems Incorporated - from the file “Liquify.plugin”
   Matlab Operation 13.0.6 x001  ©1993-2013 Adobe Systems Incorporated - from the file “ChannelPort.plugin”
   Measurement Core 13.0.6 x001  ©1993-2013 Adobe Systems Incorporated - from the file “MeasurementCore.plugin”
   Mezzotint 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   MMXCore Routines 13.0.6 x001  ©1990-2013 Adobe Systems Incorporated - from the file “MMXCore.plugin”
   Mosaic Tiles 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Multiprocessor Support 13.0.6 x001  ©1990-2013 Adobe Systems Incorporated - from the file “MultiProcessor Support.plugin”
   Neon Glow 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Note Paper 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   NTSC Colors 13.0.6 x001  ©1993-2013 Adobe Systems Incorporated - from the file “NTSC Colors.plugin”
   Ocean Ripple 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Oil Paint 13.0, Copyright © 2011 Adobe Systems Incorporated - from the file “Oil Paint.plugin”
   OpenEXR 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Paint Daubs 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Palette Knife 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Patchwork 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Paths to Illustrator 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   PCX 13.0.6 x001  ©1989-2013 Adobe Systems Incorporated - from the file “PCX.plugin”
   Photocopy 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Photoshop 3D Engine 13.0.6 x001  ©2006-2013 Adobe Systems Incorporated - from the file “Photoshop3DEngine.plugin”
   Picture Package Filter 13.0.6 x001  ©1993-2013 Adobe Systems Incorporated - from the file “ChannelPort.plugin”
   Pinch 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Pixar 13.0.6 x001  ©1989-2013 Adobe Systems Incorporated - from the file “Pixar.plugin”
   Plaster 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Plastic Wrap 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   PNG 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Pointillize 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Polar Coordinates 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Portable Bit Map 13.0.6 x001  ©1989-2013 Adobe Systems Incorporated - from the file “PBM.plugin”
   Poster Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Radial Blur 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Radiance 13.0.6 x001  ©2003-2013 Adobe Systems Incorporated - from the file “Radiance.plugin”
   Read Watermark NO VERSION - from the file “DigiRead.plugin”
   Reticulation 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Ripple 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Rough Pastels 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Save for Web 13.0, Copyright © 1999-2012 Adobe Systems Incorporated - from the file “Save for Web.plugin”
   ScriptingSupport 13.0, Copyright © 2013 Adobe Systems Incorporated - from the file “ScriptingSupport.plugin”
   Shear 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Smart Blur 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Smudge Stick 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Solarize 13.0.6 x001  ©1993-2013 Adobe Systems Incorporated - from the file “Solarize.plugin”
   Spatter 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Spherize 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Sponge 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Sprayed Strokes 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Stained Glass 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Stamp 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Sumi-e 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Targa 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Texturizer 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Tiles 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Torn Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Twirl 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Underpainting 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Vanishing Point 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “VanishingPoint.plugin”
   Water Paper 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Watercolor 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Wave 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Wind 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Wireless Bitmap 13.0.6 x001  ©1989-2013 Adobe Systems Incorporated - from the file “WBMP.plugin”
   ZigZag 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

Optional and third party plug-ins: NONE

Plug-ins that failed to load: NONE
Flash:
   Mini Bridge
   Kuler
Installed TWAIN devices: NONE
Photo of Jenn

Jenn

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Posted 3 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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That filter should run fine on El Capitan (at least it does for me). Does the problem happen with all files? Have you tried restoring your prefs or running from a new admin user account? https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html
Photo of Jenn

Jenn

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I have tried both of those things. Could it be some weird permissions thing? Someone ran a permissions fix on my computer shortly after I upgraded.

I've also tried booting in safe mode with no luck either.

Thanks!