Elements 10: Edited photos saved as blank files

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  • Problem
  • Updated 4 years ago
  • Solved
  • (Edited)
after two years of use without problems my photoshop elements 10 suddenly started saving edited photos as blank files in windows photo files: how do I get back to where it saves as visible jpeg image of photos, like all rest of my photos?
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Charles Van Block

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  • frustrated

Posted 4 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Are the files themselves blank when you open the JPEGs back in Elements or view them in a browser? Or are the file icons in the OS (Win Explorer or Mac Finder) generic white thumbnails?
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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If it's the latter, what is the file name? Do you have more than one period in the file name? Or any other special characters in your file name? https://forums.adobe.com/message/4679727
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Charles Van Block

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my bad: it's working again, may have been closing photoshop to quick so file didn't save correctly. thanks for you help