Lightroom Mobile: Edited photos disappeared on login on another phone

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  • Problem
  • Updated 3 months ago
  • (Edited)
need help. I logged in with my previous login (gmail) and did not have access to the edited photos from the other cell phone. the photos and filters are not saved in my application login?
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Roberta Moreira

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  • frustrated

Posted 3 months ago

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Rikk Flohr, Official Rep

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Roberta, 

Do you have a subscription to Lightroom Mobile? If so, are you using the Adobe ID associated with your description to log in on both devices? 

A subscription is necessary for photos and presets to sync from the device to device via the cloud.