Express: Each time I use noise redaction I need to renter my password

  • 1
  • Problem
  • Updated 4 years ago
  • (Edited)
In ps for iPhone i purchased the noise redaction and each time I need to reenter my password. Its unconfeteble
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Yarden Tabori

  • 7 Posts
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Posted 5 years ago

  • 1
Photo of Ian Parks

Ian Parks, Employee

  • 47 Posts
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Hi Yarden,

When you enter your password does it tell you that the purchase has been restored? It shouldnt continue to ask for the password if it restored correctly. Is it allowing you to save the image when you do enter your password?

Thanks,
Ian
Photo of Yarden Tabori

Yarden Tabori

  • 7 Posts
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Yes it falls me that its been restored, but every time it will ask again..
Photo of Ian Parks

Ian Parks, Employee

  • 47 Posts
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Thanks, could you try something for me:

Go to the ImagePicker, then tap on the settings icon in top left. At the bottom of the screen there is a "restore purchases" button. Can you go there and follow that process. See if this does the trick.

Best,
Ian
Photo of Yarden Tabori

Yarden Tabori

  • 7 Posts
  • 1 Reply Like
i did that too with the same result..
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Ian Parks, Employee

  • 47 Posts
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got it, do you mind if I contact you offline to see if we can resolve this?
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ashni shah

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I am having the same problem. Please help!
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Yarden Tabori

  • 7 Posts
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please do!
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ashni shah

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I am having the same problem! What is the solution for this? Please help!
(Edited)
Photo of Shuchi Shrivastava

Shuchi Shrivastava

  • 18 Posts
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Are you still facing this issue .Try following -

1- Sign out of itunes store
2- Sign in again
3- Restore purchases from settings> restore purchases
4- Enter you apple id and paasword

Let me know in case you are still stuck.