Lightroom 4: Book Module – Unfinished book vanishes

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  • Updated 4 years ago
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  • (Edited)
I’m creating my first Blurb book inside of Lightroom 4. There are some 175 images in my collection/filmstrip. I was about 80% complete with the book, when I selected an image to go into the Development Module for adjustments. When done I returned to the Book Module. But the book was gone! The filmstrip at the bottom of the page is there indicating images are in the book, but the book itself is empty with only a cover and two blank pages. If I add an already “used” image, the filmstrip counter goes from 1 to 2.

Trying to fix this problem, I backed up and optimized my catalog. But upon restarting Lightroom no change... and no book!

Any suggestions as how to get my book back? Or do I have to start over!
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Loren Baker

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Posted 7 years ago

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Loren Baker

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FYI, through my Adobe back channel, I was able to get Marko’s youtube link to both the guy who runs the Lightroom team, as well as an engineer who is working on the issue. Hopefully they'll be able get this nasty bug resolved. I believe that any other observations from users that might help pinpoint when this bug occurs would be helpful.

If anyone from Adobe is monitoring his thread, it would be nice if you would acknowledge in this thread that Adobe is working on this problem. You have a group of users here that are interested in helping out to resolve this issue.
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john beardsworth

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The thread is marked as "in progress"
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Mark Gottlieb

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It is so hard to believe that Adobe (Lightroom) has ignored this BOOK module problem for 8 months. It doesn't take 8 months to fix a bug in software. Why are they not taking this seriously? Mark
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john beardsworth

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Look, we all want it resolved ASAP but it takes time if the bug only crops up infrequently and they can't replicate it. And they are taking it seriously - in fact there may be more than one bug with the same external symptoms, and one was apparently resolved in 4.1.
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Brett N, Official Rep

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The problem hasn't been ignored, but as I explained before we can't go into the application code and make random changes to try to fix this. There is nothing in the code that says "Corrupt book = on".

In order to fix something, you have to test it. And in a test you say: does it work or does it not work. For us, without making any changes, we run a test and the result is: it works. Without being able to reproduce the issue on our side, we cannot proceed with any further testing. We know that it is happening for some people, but try as we might, even following the exact same steps as others running into this, the behavior doesn't happen on our side.

Obviously, something triggers the behavior, but if it is a certain set of steps within the application, we haven't found the formula yet. It could be something else entirely, like some attribute of the files used in the book, or settings on the book, or something entirely exterior to Lightroom altogether.
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Alan Shapiro

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Brett,
I have been working for the past 100 hours or so on a 200+ page book in the book module in LR4.
2 things to try:
I went to look at an alternate size for my "saved" book (been working on it for a few weeks now) Deleted the duplicate and went back to my original book which now showed a full filmstrip (including the usage numbers showing me that all of the images had been used including a tiny 2 for a cover image) and the 4 blank pages we all see upon starting a project. My entire book was gone. Poof!
I'm surprised you didn't hear my scream all the way in San Jose.
This couldn't be...I had officially saved the book several weeks ago when I first began it and had been working on it steadily ever since. (For the record, I am working on a Mac OS X v10.7.5 and updated LR to v4.2.)
I can't begin to tell you the sick feeling over losing this amount of work. I went to your LR forums to see if this was unique to me (Did I inadvertently hit a button I shouldn't have?) I have always felt very confidant in LR's "saving" and "backup" abilities. Now I am devastated and have lost total confidence. Do I try again in LR or move to another program?
When I opened my most recent backup of LR, all the text was missing and many of the images were in color (this is a book of monochrome imagery) Huh? When I went into my Time Capsule backups, same thing. No text and many images were reset to original RAW files as if no post-processing had been done. Huh? (Again)
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Chris Lang

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I am having the same problem that was described in the original post. I lost my book pasting in text for a page caption. In addition, the backed up catalog is EXTREMELY slow to load the imagaes (I would venture to guess this is a LR issue not a Computer issue since this only occurs when I'm in a backup catalog.)

Would love to find a fix for this. ASAP.

thanks!
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Brett N, Official Rep

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We'd love to find a fix for this as well. But right now we are still looking for the cause.
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MARKO NARA

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Hi again!

I got the bug in a Step By Step procedure video!.. Hope this help the adobe lr4 team to put an end to this..

uploading the video to youtube right now...
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MARKO NARA

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There you go:

http://youtu.be/uXICvRYjEVM

Adobe Photoshop Lightroom 4.1 - Library Module - Vanishing Book Bug
In a step by Step video!

Good Luck Adobe!
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Jamie Penkethman

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Jeffrey, I clicked on the link but it said page not found.
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Brett N, Official Rep

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You're right.

Jeff, can you edit your post, there is an extra character at the end of your link:
blogs.adobe.com/lightroomjournal/2012/10/help-with-disappearing-books-in-lightroom-4.html%EF%BB%BF. This is creating a square at the end of the URL.

If anyone wants to get to this link before we get this fixed, just click the link and go to your address bar and delete the last character and Go.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Sharad, the product manager for Lightroom, has just posted an update as blog entry on this book issue. It includes specifics on what can cause it and how to avoid it. Thanks to the help of Marko and few other users the team has tracked down a reproducible case/steps that the team can use to nail down a more permanent fix in a future update to Lightroom 4:

http://blogs.adobe.com/lightroomjourn...

(With fixed link)
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Colin McCready

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I have been creating a book in Lightroom 4.1. Spent fairly large chunks of time on it. Was getting fairly near the end, when I was doing a couple of things today. I noticed an image that I thought needed more developing, so I selected it on the filmstrip, went in the Develop module, made some changes and came back to the Book module. All pages gone. All 54 of them. Victoria Brampton on the Lightroom Forums site suggested that you were trying to track Boob to Develop to Book issues. I'll help any way I can

This reply was created from a merged topic originally titled
Lightroom: LR4.1 Book disappears.
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Jazzman Jazzhead

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While using Lightroom 4.1 on Mac, I created a book with 240 pages - Std Landscape, which took several hours. I saved the book. I then attempted to edit one image from the book in the Develop Module, and then Lightroom would not go back to the book module.
I quit LR4 and when prompted to back up the book, I did so.
Upon relaunching LR4, all 240 book pages had dissaperared, but the filmstrip at the bottom was still present.
Please can you help as this has taken many hours and I need to get the book sent to Blurb as soon as possible. Many thanks.

This reply was created from a merged topic originally titled
Book disappears in LR4.1 (Mac).
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Jamie Penkethman

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I've been writing Blurb for weeks trying to get them to warn their users about this problem but they won't. Of course Adobe should warn people too...

Unfortunately, it seem these companies are more concerned with damage control than trying to do what is best for customers.

Sorry about the incident, happened to me too, it sucks.

Also check to see if you have a backup catalog, maybe that will have an old version of the book.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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As noted above in the official answer are directions to upgrade to 4.2 and to avoid this problem.
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Jamie Penkethman

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Yeah, but a lot of people might not upgrade, or delay upgrading because they do not know there is a serious issue.

Think about it. You sit down to work, have only a couple hours of time, and tons of ideas for your precious book project. You bootup Lightroom and the update screen pops up, what do you do you? hit 'update later' of course, because updating is time consuming, and you have work to do.

However, if people knew the risk they were taking by using the book module, then they would update right away.

The responsible thing for your company to do is warn people so they don't miss they update. you know there is an issue in 4.1. you have confirmed it. Please warn people. And please don't pass responibilty on the user who is unaware of the problem.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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That's why the application informs you that upgrades are available when you launch it.
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Jamie Penkethman

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Arrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrgggghhhhhhhhh!
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BenD

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Good point.
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Jamie Penkethman

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If the application said "UPGRADE NOW YOU ARE IN DANGER OF LOSING ALL YOUR WORK BECAUSE OF A BUG IN THE BOOK MODULE" people would upgrade right away. However, people generally do not upgrade right away for a couple of reasons:

1 ) Upgrades are time consuming, and people are often time constrained and need to get work done, so delay.

2 ) Upgrades may introduce new bugs, so people wait a bit to see if there are any issues. For example, there is also a thread on this forum (which you are monitoring) about new problems cause by upgrades.

http://feedback.photoshop.com/photosh...

The thing is don't blame the user. Inform them. As good interface designers should know, the user is (almost) never wrong. If the user is don't doing something correctly, then maybe there is a problem with the design. In the case the problem lack of info. The users don't know how critical the update is.

Instead of playing the Cover Your A** game, Adobe should just be honest, and send an email to all registered users and let them know about the problem and the critical importance of the upgrade.
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Philippe Buttoz

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Lightroom V4.1, I lost my book.
(Sorry for my bad English, I'm French)
I worked a full day making a professional book and suddenly, by switching from the development module to the book module all my book (a full day work) was gone! I used to duplicate it from time to time but even the duplicates books were lost.
For your information, in case if it helps, I use mixed files formats for the book photos: jpg, raw, dng and even tif because I use sometimes the Topaz Adjust plug-in.
And there is no way to save the book outside Lightroom while working, nether to print or save a double page layout to remember the layout in order to make the book again.
The book module is fantastic but thank you for resolving this very big issue as I use it for my work.
Best regards,
Philippe

This reply was created from a merged topic originally titled
Lightroom V4.1, I lost my book..
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Alan Shapiro

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There has been progress folks but just as a safeguard, export your book to PDF if only so you can have a copy to help should you need to recreate it.
Alternately, just take screenshots of enlarged thumbnails or spreads
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Philippe Buttoz

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Yes, that's what I'm doing now (save in pdf) + I save manually my catalogue, so I can come back to the last saving if a problem occurs.
But now I avoid to edit images when they are in the book (If I have to do so I start to erase the image from the book, then reinsert it after editing); since this time I have no problem.
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christian kieffer

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Crazy, i just spent 50 hours on my book with a lot of text, it's gone when i quit LR and saved database. Is there any possibility to restore ???
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Dorin Nicolaescu-Musteață, Champion

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What Lightroom version?
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s barber

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I have the same issue. I have lost 60 pages of a book and about 60 hours of work down the drain. Will be switching back to Blurb.
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Pete Green, Customer Advocate

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Sorry about the lost work -- Have you updated to LR 4.2 yet?
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Becky Sowada, Adobe Employee

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I'd also suggest trying the 4.3 public RC (just posted at http://labs.adobe.com/technologies/li...), which contains a fix for this book problem.
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matt

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I have had the same problem and am now half way through a new book of 140 pages.
i have asked whether it is safe to upgrade to 4.2 whilst in the middle of this book and have not had an answer. Is it safe?
I am also having problems saving to PDF. it worked on an early draft of the book but I now get an error message with no explanation. Any ideas what may be causing it?
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Becky Sowada, Adobe Employee

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Hi Matt,

The cause of the vanishing books involves using different text colors within the same text cell. If you don't have multiple text colors in your book, you should be safe.

I would recommend updating to Lightroom 4.2 to be even safer. This Lightroom Journal blog post describes how Lightroom 4.2 can help: http://blogs.adobe.com/lightroomjourn...

As I mentioned earlier in this thread, the public RC of Lightroom 4.3 is now available on labs. The bug is fixed in Lightroom 4.3. I know not everyone is willing to install a pre-production version of software, so I understand if that is the case for you. Just trying to present you with all your options so you can make the choice that suits you best.

Regarding the PDF saving issue, please post back if it still happens for you in Lightroom 4.2 (or 4.3, if you choose to go that route).

Becky
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Catherine Schulte

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HELP! I'm 65 pages into a book and none of the pictures are showing up in their cells. Formatting , text is all there. No images. My LR4 is up to date and I'm not using multiple texts, or text color. What should I do?

This reply was created from a merged topic originally titled
Images fanished from book using up to date LR4.
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Dorin Nicolaescu-Musteață, Champion

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What version are you running?
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Catherine Schulte

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4.2
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Dorin Nicolaescu-Musteață, Champion

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Can you recall what exactly were you doing when the photos have disappeared (like typing text, formatting text, switching modules etc.)?

Did you receive any warning/error messages?
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ben ben

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Hey,

it also just happened to me. Photo book module does not show any image in the book, I was working on. Thumbnils in the strip are shown. I was changing the color of the title before (the only text so far), but cannot tell, if this caused the issue. I switched definitely between modules in between. I did not get any warning or message. I am on Lightroom 4.2.
I tried to duplicate the book, export it ... nothing.
Would upgrading to 4.3 solve this problem?

Hope you can help me...
Thanks! Ben
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Becky Sowada, Adobe Employee

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Official Response
Hi Ben,

This bug is fixed in Lightroom 4.3. Upgrading may not recover your book, but will prevent you from losing books in the future.

Becky
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MICHAEL KIRWAN

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It is still a Release Candidate - hopefully will go prime time soon
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Jon9999

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Becky and Jeffrey,

I regret to tell you that the issue is NOT fixed in Lightroom 4.3 -- or, perhaps, that a new but similar bug has popped up.

I've just lost my book in LR 4.3. I've posted about my experience elsewhere, but I think this is where I should be posting so I will repeat it here. (Also, incidentally, I called Adobe tech support about the issue today, and they were incredibly uninformed. You might want to look into that, too.)

I've been working on a Blurb book in Lightroom, initially 4.2 and 4.3 since the weekend (Win 32). I have never (knowingly) used mixed-color text in a single box, so it doesn't seem to be the same trigger.

I'd saved the book at the very beginning as a Book Collection. That collection contained the layout and picture/page captions, along with about 150 pictures. I'd been starting and stopping LR several times a day and never had trouble finding my book, either waiting for me in the Book Module or by clicking the "Go To Book" arrow next to the Book Collection.

Today I wanted to add some other pictures to the book that weren't already in the Book Collection. I went back to the Library and dragged several dozen other pictures into the Book Collection. Then I thought, why not, let me drag all my 2500+ pictures into the Book Collection so I can have easy access to the lot while working on the book. When I clicked back on the Book Collection, though, all I saw in the Book Module main panel were a blank cover and two blank pages. But -- strange -- the pictures that I know were already placed into the book layout still showed the "1" label in the filmstrip, indicating that they were in the book layout somewhere. I just couldn't see any of that layout. Control Z didn't help. Restarting LR didn't make a difference, as it was said to with the earlier bug.

None of this is reproducible, though. I tried making a brand-new Book Collection and retracing the steps I mentioned above, but that book didn't disappear. So I don't think those steps were the cause of the disappearance, but I wanted to paint a picture for you of what was happening before the book disappeared. (I'd paint a picture of what happened AFTER the book disappeared, but it's ugly and involves words that would get me in trouble if I repeated here.)

I'm attaching a screenshot of what I see now when I open my Book Collection. Note the empty layout (blue circle) and the filmstrip shields showing plenty of pictures that are supposed to be in the layout (red circle).



As an aside, the workflow for creating and saving books is unintuitive, besides being fatally buggy. I should be able to save my book layout as a preset or as a layout "recipe," unrelated to the collection of photos that happen to be associated with the book. Maybe allow me to make a layout and it creates a smart collection containing all pictures that are currently in the book, but giving me access to the entire library (or to any other collection) for adding pictures to the book from. When I add or remove pictures from the book, that should be reflected in the collection automatically. But -- key -- I should still be able to see my whole library or any collection while working on the book. In other words, just as LR separates the concepts of photo negatives from photo developing recipes, you should also separate the concepts of book layout from book contents.
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Roger Haile

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There is still a glitch somewhere that causes the loss of book work, now in LR 5.6 (Mac with OS 10.9.5)
I can only generally retrace the steps but will try to at least lay out a few details.
Working on a saved book of 180 images I switched unintentionally over to another collection for another book project which had all its assets off-line. I clicked on one of the pages to see if the preview would open up. It did not. I then went back to my active book project of 180 pages and the pages were there, page numbers were there but no images. Looking at the cover it turned out that the image was gone, the title was gone and instead I had the title for the off-line book. Sound like a magic trick? I tried backstepping in my work flow but to no avail. Because I work fast and have until now felt that LR had my back I never rule out making the stupid mistake unknowingly but I don't think this is the case here. No warnings of any kind appeared. Fortunately, I periodically upload my work to Blurb to see how it will look at a book so at least I can rebuild a good part of the sequence. I have still lost many hours of work but worse, confidence in this software.