Dysfunctional Products since last update (Photoshop and Lightroom)

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  • Updated 2 years ago
Absolutely shockingly terrible performance on Lightroom and Photoshop since the latest CC update pushed out 2 weeks ago.

Lightroom has become so sluggish and very difficult to use, switching from library to develop takes 10-20 times longer than the previous version(s) and all tools feel sluggish and sticky. It's horrible, absolutely horrible to use. I had such a good workflow and now you broke it.

Photoshop is just beyond terrible, I had urgent work to complete for a client as I have a big media presentation tomorrow. I have spent the entire day closing and re-opening photoshop just to be able to edit JPG files .... I mean really JPG files, how old is the format of JPG files that Photoshop cannot even open them properly.

I open JPG's and Photoshop just displays a white block or a black block. Close the file, re-open it, same thing. Close Photoshop, reopen it, reopen the file, now it works. Great BUT I have opened and closed Photoshop over 120 times today ..... what rubbish is this?

I then had to work on 4 JPEG's at the same time, open all 4 at the same time and all 4 are either black or white blocks .... how wonderful. So once again close Photoshop, open Photoshop, try again ... NADA .... try again NADA .... I tried over 17 times in a row and could NOT for the love of money be able to work on 4 simple little JPEG files all at the same time.

What progress you have made .....  I am terribly worried about my future and my business.

I have been using Photoshop for years and never ever seen anything like this and please do not ask me to change monitor profiles or check drivers because I am on a very up to date Macbook (late 2014 retina) and there is nothing wrong with the Mac Monitor profile, it's the way it was when I bought the Macbook 2 years ago, nothing has changed except for your new version which has seriously put big stumbling blocks into my workflow and business.

So please Adobe, do come back and tell me to check anything on my side because nothing has changed. My hard drives are the same, my memory is the same, my macbook is the same, everything is 100% the same as it was before your latest update and now it is all broken.

I rely on these products professionally and so do hundreds of thousands of other people, you cannot release software updates and new versions like this that break everything.

I've been on Creative Cloud for 2 years now, been through all your updates and never had a problem but now I am shocked and horrified beyond belief and let me not even get into an entire day of unbillable time to the client. I cannot bill for your mistakes and tell my client that stupid Photoshop kept playing all day up so pay me for another 8 hours.

Really this stinks. How can i go back to the very last versions? I will not be going ahead with any new versions but I urgently have to go back one step.
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Mitchell Krog

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  • irritated

Posted 2 years ago

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Stefan Redel

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For Lightroom (go back to LR CC 2015.5.1) it takes approx 10 minutes:
https://helpx.adobe.com/lightroom/kb/roll-back-to-prior-update.html

For PhotoShop? Don't know.
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Mitchell Krog

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Thank you Stefan, I found this blog which makes it even easier.

http://blogs.adobe.com/kevinmonahan/2014/01/29/revert-to-a-previous-version-of-premiere-pro-cc-or-an...

Am downloading my previous versions now and will stick with them .... no more CC updates for me.
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Mitchell Krog

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Isn't this wonderful ?? Oh wow what a royal mess !!!

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Victoria Bampton - Lightroom Queen, Champion

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That sounds like you've rolled back to Lightroom 5, rather than 6.5.1.  Open a clean catalog and go to Help menu > System Info to confirm which version you're running.
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Mitchell Krog

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Hi Victoria, yes indeed I did, wish they had better version naming for the products it can get rather confusing. Wasting tons of bandwidth trying to fix something I should not even have to fix in the first place. Got my Photoshop back to the previous version, still trying to get back to the correct Lightroom version. Time never on my side so this is turning out to be a real time waster of note.
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Simon Chen, Principal Computer Scientist

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Please try the next Lightroom update when it is released to see if it works better. 
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Mitchell Krog

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Thanks Simon, I'll be honest ... I am hesitant to try ... and when do you think this next update will be anyway? Adobe can't expect people to wait for serious bug fixes that they introduced in the first place.
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Jim Wilde, Champion

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The update that Simon was referring to (Lightroom 2015.6.1/LR6.6.1) was actually released yesterday.