Photoshop: The eyedropper-tool isn't working because of an program error

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  • Problem
  • Updated 3 years ago
  • Solved
  • (Edited)
Not as a tool on itself and neither as a part of an effect (like choosing the grey area for lighting). It says that there is a program error. Any idea what could be wrong, and what should I do? I ́m using CC.
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Noora

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Posted 4 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Make sure Photoshop is Up-To-Date: http://adobe.ly/PS-Up-To-Date
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Julie Paquette

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My photoshop is up-to-date and I have this problem.... Do you have solutions to fix it?
Because know I can use my eyedropper..
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Chris Cox

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Which specific version of Photoshop are you using?
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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According to you account, it looks like you own a copy of CS4 for Windows. Have you tried restoring your prefs? http://blogs.adobe.com/crawlspace/201...
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Julie Paquette

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Thank you Jeffrey ! it's working :)