ELEMENTS 13 - Direct X/ DirectPlay could not be initialized on Win 8

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  • Updated 3 years ago
  • (Edited)
Just installed adobe photoshop elements from a disc I purchased on amazon. Instalation went fine. When I click to open a dialog box opens that says " Direct x / Direct Play could not be initialized. Please be sure it is installed on your system.

I did a diagnostic search and it says I have Direct x 12 and everything is good, no problems.

Is my disc defective, or more likely me?
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Steven Ryder

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Posted 3 years ago

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Chris Cox

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What version of Elements are you using?
What OS version are you using?
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Steven Ryder

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Thanks Chris
I'm using Elements 13 and have windows 8.1