Photoshop: Crash in third party plugin DS_64.8Bf

  • 1
  • Problem
  • Updated 7 years ago
  • Solved
  • (Edited)
CS5 Photoshop quit working with this error report:
Problem signature:
Problem Event Name: BEX64
Application Name: Photoshop.exe
Application Version: 12.0.4.0
Application Timestamp: 4d9d8f8e
Fault Module Name: DS_64.8bf
Fault Module Version: 10.0.0.0
Fault Module Timestamp: 4c1a7681
Exception Offset: 0000000000017fb3
Exception Code: c0000409
Exception Data: 0000000000000000
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: ca40
Additional Information 2: ca402080f80770b0009a8615b9d8ab3e
Additional Information 3: 37de
Additional Information 4: 37de8158689e2404d892fc455d6d41ad
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David Tate

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Posted 7 years ago

  • 1
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Chris Cox

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OK, you're crashing in a third party filter -- which of your third party filters is named DS_64.8bf? (it's not one that I recognize)
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Troubleshoot plug-ins (Photoshop CS5 and CS4): http://adobe.ly/PSPlugIn
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David Tate

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This is the AutoFX Dreamsuite plugin for 64 bit
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David Tate

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Hi, I got this reply form AUtoFX, I will let you know if it works:
There are 3 things that you will need to do once you get your software installed. These things will help your software run very smoothly without any issues. Follow the steps below and if you have any issues please let me know.

1. Try this, I run my computer with Data Execution Prevention enabled. This is a security
feature that has been in Windows since 2004. See
http://en.wikipedia.org/wiki/Data_Exe... Adding the AutoFx executable files to the DEP exception list allows them to
run correctly. See the article http://www.itechtalk.com/thread3591.html for
instructions.

2. also change the file permissions on the
Program Files (x86)\Auto FX Software folder to allow modify by the group
Users. Do this by going to your start menu, Computer, C: drive, Program Files (x86), right click on the Auto FX folder, properties, Security tab at the top, highlight the Users (Services\Users) click the edit button, Highlight Users (Service\Users) and at the bottom you will check the box for Modify under the allow column it will automatically check the write box as well. click APPLY and then OK at the bottom. and it will bring you back to the first User click OK again and it will have changed your settings.

3. Go into your program files (x86), open the Auto FX Software folder, and right click on the DS application (.exe). Click on Properties. Choose the Compatibility Tab. Then check the checkbox Run this program as an administrator.

Customer Support
Auto FX Software
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David Tate

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Problem has been resolved!! An automatic Windows Update to my Win 7 Ultimate 64 bit, actually corrupted my user account. I immediately thought we were all doomed, but discovered that only some of us were. After correcting the damaged user account and re-installing the plugin software, all worked well. Thank you for the advice, and join me in wondering how soon automatic updates will self destruct the entire OS. Warmest regards, Dave

ere.