Photoshop 12.0.4: Droplet not able to communicate with Ps in 64 bit version

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  • Updated 5 years ago
  • Solved
  • (Edited)
Hi,
I'm using photoshop CS5 12.0.4 64 bit... i'm still having problems with droplets... it says "Droplet unable to communicate with photoshop". Can anyone help me on this one???
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SheikI

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Posted 8 years ago

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PECourtejoie, Champion

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Hello!
We might need more info to help you: in what version was the droplet created? 32/64bits?
Did it work in 12.0.3 or 12.0.2?
Windows/Macintosh?
Does other droplets work?

Was there any information about droplets in the readme file that came with 12.0.4?
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
This is caused by Windows User Account Control. Please see the following knowledge base document:

Troubleshooting Photoshop Droplets on Windows. "Droplet couldn't communicate with Photoshop"
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Jonas M. Rogne

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That link is no longer working. Someone is having this problem after the latest CC 2014 update. What was the solution in that link?

From a google search it seems that people are suggesting disabling UAC (not safe) or running both photoshop and droplets as administrator. That to me sounds more like a workaround than a solution...
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SheikI

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@Jeffrey Tranberry: thank you for the prompt guidance... I was in desperate need of that... Followed the link u mentioned and now the droplets are working fine...
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Great! Thanks.
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amanda wise

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RESOLUTION TO THE “Won’t communicate with Photoshop”

Run Photoshop in Administrator mode and 32bit mode (Right click Photoshop icon and select run as administrator)

*If you can’t run administrator mode, go to Search and type in UAC and remove all restrictions

Save droplet while in administrator mode.

Keep 32 bit Photoshop open and now run it.