Photoshop.com: Is there a file size limit on downloading photos from photoshop.com?

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  • Updated 7 years ago
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Is there a file size limit on downloading photos from photoshop.com? Older photos that were shot with an 8 megapixel download fine; but the ones I shot with an18 megapixel cannot be download.
Photo of MichaelS

MichaelS

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Posted 7 years ago

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Photo of Charlie D

Charlie D, Official Rep

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I successfully uploaded and then downloaded a 25.5 MB JPG file on my own machine. What file format are you using? What type of system and web browser are you using? Are you trying to save the file from the Photoshop Express Online Organizer, or from the My Gallery view?

--Charlie