Photoshop: Downloading 30 free trial of photoshop-taking a long time. Is this normal?

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  • Updated 7 years ago
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I am downloading the trial Photoshop. It has been on all night and still says it is 43% complete and keeps adding minutes to how much time is left. Is this normal?
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Holly Slavic

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  • confused

Posted 7 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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That depends. How fast is your internet connection? Is there other network traffic on your network? (Watching netflix or youtube?)
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Holly Slavic

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It should be pretty fast. I was on the internet but I wasn't on all night and it has been downloading all night and still says 43% complete. I am on a Mac.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Sounds like something is mucked up. Are you using the Adobe Downloader? If so you should be able to quit and restart it. (you may also want to restart your computer). That may give you a more solid connection.
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Holly Slavic

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Actually I need to get my MAC looked at as it has been freezing up a lot lately. I'm going in today.
Thanks for your help.
I am a photographer just getting started with photoshop.
Thank you!
Best,
Holly
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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OK. Good luck.