Downloading Lightroom gave an antivirus warning

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  • Updated 3 years ago
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Virus' entered my computer with Lightroom download. I recently had my computer wiped and rebooted at a professional IT store. First thing I did when I got it back was install AVG then purchase creative cloud Lightroom and Photoshop for $9.99. (I know AVG is possibly not the absolute best software available but I have never had any trouble using it) The creative cloud installed fine and automatically started downloading lightroom, as it said it would. As soon as the lightroom instal started AVG detected 11 virus/bugs etc. I had them all destroyed but some got through undetected. As soon as my lightroom and photoshop were installed I went online and started being attacked by pop ups especially Royal Raid Ads. I googled these and it said that they sneak in with legitimate downloads. I googled how to fix this, told me to enter safe mode on my computer, do a disc clean (which was easy as my computer is completely empty atm) and then I used a Kaspersky virus removal tool. I did this and it found 4 virus hidding amoungst the Adobe Lightroom programs. I had these destroyed by the virus removal tool. So far it looks to have worked thank goodness!!
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Hailey Yates

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Posted 3 years ago

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Chris Cox

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If you downloaded it from Adobe, then there was no virus in the download and you most likely have a false positive from your antivirus software. Adobe's servers are constantly checked for malware, and you won't download any from Adobe's servers. Anything you did to "fix" them probably did damage to the application.

If you downloaded it from somewhere else -- well, then you almost certainly got malware.

But my best guess is that you already had malware on your system before the download, and it just spread when you installed a new application.
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Hailey Yates

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I completely believe what you said is right but the only trouble is there was absolutely nothing, not a thing on my computer, Other then installing my antivirus software, purchasing my creative cloud presciription was the absolute first thing I used the internet for. Thats why I thought it strange. Not worried now just thought it was worth you guys knowing in case it helped out if others were doing something wrong like me.
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Chris Cox

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Well, either you have a lot of false positives, or you have malware on your system.
But Adobe's download servers are constantly checked for malware - so you didn't get anything from there. Other users haven't seen any such warnings when downloading and installing applications from the same site. There is nothing for Adobe to check.