Download Error #413: "Elements 13 & Premiere Elements 13‎"

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  • Updated 3 years ago
  • (Edited)
Hi, purchased "Adobe Photoshop Elements 13 & Adobe Premiere Elements 13‎"
and while attempting to download purchase (photoshop first), I received error message:

"413 Header Length too Large" titled "JRun Servlet Error".

My system requirements satisfied the purchase requirements. Is there a fix for the download issue? I tried rebooting / downloading, but still receive same Adobe Error message #413.

Thanks,
Jeanne
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Jeanne Schmitt

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Posted 3 years ago

  • 1
Photo of Jeanne Schmitt

Jeanne Schmitt

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More info... System: Windows 8.1 64-bit, Intel 2 Duo Core CPU P7450 @ 2.13Ghz. Free space on HDD 1.78TB.