Photoshop Elements: "an error occurred while attempting to download a file from the Adobe Online Web Server" (PSE7 Mac OSX 10.4)

  • 1
  • Problem
  • Updated 6 years ago
  • (Edited)
have already reported this problem on the start up of Photoshop 7 on my Mac OSX 10.4 11
the error comes up as : an error occurred while attempting to download a file from the Adobe Online Web Server,this has started recently can you help to resolve this Please.
Photo of C.K.

C.K.

  • 4 Posts
  • 0 Reply Likes

Posted 6 years ago

  • 1
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14149 Posts
  • 1765 Reply Likes
This is caused by a permissions issue. Create a new Admin user account and try to run Photoshop Elements from the new Admin user account.
Photo of C.K.

C.K.

  • 4 Posts
  • 0 Reply Likes
Hi Jeffrey ,Bit of a technophobe ,can tell me how I do this please,Cheers C.K.