Does Elements 13 resolved issues of locking screens, etc?

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  • Updated 3 years ago
  • (Edited)
I have pse 12 on iMac osx yosemite. A few months ago it started locking up in the organizer and editor. I have never been able to fix the problem, despite spending hours trying to follow the fixes I found on the community forum. I'm no longer willing to spend any more time on it. I will bite the bullet and get the pse 13 version IF the issues of it locking up are fixed.
Thank you.
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Lorna Albertsen

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  • pissed off

Posted 3 years ago

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Brian Robey

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I had the same problem with 12 and bought 13 and it's worse ! Really slow, stalls, says it's run out of memory ..a nightmare , have had computer checked and seems ok ...no one at Adobe or Apple seems to answer questions on this topic.....I had hoped that a new Mac and PSE would be a great experience but it's been the biggest waste of my time ever..it takes forever to do any editing !
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Lorna Albertsen

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Thank you for responding! I've been a PSE user for several years with different versions and never had a problem until about 6 months ago. For no apparent reason, suddenly the organizer and editor started hanging and the software was totally unusable. None of the "fixes" I've seen in the forum worked for me but someone suggested I wait until PSE 14 came out and then try the trial version. I just did that a couple of days ago. So far it seems to be working, however it is a lot slower than it ever was so I plan to do more testing with it before I bite the bullet and buy it. I've been looking for other software to replace PSE though. When it works, it's great but where do you get help if/when it doesn't? I have found no way to get Adobe support directly and that is extremely frustrating. Good luck with your attempts to resolve the issues and thanks again for taking the time to respond. I really appreciate it.
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Brian Robey

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Hi Lorna,
I assume you are using an iMac.....if you are I have just uploaded the new upgrade El Capitan and I don't want to get too excited but have done a couple of big edits on photos and it was fast and smooth using PSE13..... It was a little slow saving the edits but I could live with that. It's early days but fingers crossed !
One problem with PSE14 is that it does not support Adobe Revel if you use that then you will not be able to on 14.
Regards
Brian