Photoshop CS2: Can't transfer files and programs from broken computer

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  • Updated 4 years ago
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my computer died and I had to get a different one. I was able to transfer my files from the old hard drive and everything works EXCEPT photoshop and illustrator. It won't open. Somebody at adobe please help and fix this.
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Charlie Swanson

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Posted 4 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Good afternoon to you, too.

What OS/version are you on?

What versions of Photoshop and Illustrator? Did you use the original installer to install the products on the new drive? Or just drag the application folders over?
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Charlie Swanson

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This reply was created from a merged topic originally titled won't open. won't activate..

I had to change hard drives and now my photoshop and illustrator won't let me open it.
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Charlie Swanson

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I downloaded it. It for a pc and I tried copying it from the old hard drive to new computer. photoshop is cs2.I have windows 8
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Please realize the CS2 is very old (nearly 10 years old) and was created to run on Windows 2000 and Windows XP. It is not supported any longer and may not install or work correctly on Windows 8. You can try running it in Windows Compatibility Mode.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Just moving the program files won't work. You need to use the installer.

You can grab the CS2 installer and get a new serial # from here: http://helpx.adobe.com/x-productkb/po...