Adobe.com: broken links

  • 1
  • Problem
  • Updated 6 years ago
  • Solved
  • (Edited)
The link to buy PhotoShop Elements (Australian site) is broken.

http://store2.adobe.com/go/buyphotosh...=

It returns a page error with a link to report a broken link. Then you end up on a wild goose chase, looking through tons of drop downs that relate (none). You go around in circles. Bad, bad :o( No one to contact to report the problem anywhere on the site, so why tell us to report!
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Mandy Barlow

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  • frustrated

Posted 6 years ago

  • 1
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi Mandy, where did you encounter the broken link? Was it from an email, or on another page on Adobe.com?
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Mandy, if you click on the [Buy] button on this page, does it work correctly for you?

http://www.adobe.com/au/products/elem...
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Brett N, Official Rep

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The link you have posted here seems incomplete. What are you clicking on, on what web page, that gives you this link? We can fix it if you can help us find it.
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Mandy Barlow

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Hey thanks Jeffrey, that link does work.
Sorry Brett that's the page I got and it tells me to report the link but you can't find where/how to report the broken links to. I didn't want to bring it in here, but the page says report broken link via email but gives you now where to go ... end up going in loops looking very frustrating..

As for the broken link, I copied it from the page I was on (right clicked the image that was supposed to take me to the BUY page). The page I was on was this one (I think) ...

http://www.adobe.com/products/photosh...

and it seems to be working now. Great stuff :o)

Perhaps let your marketing/web people know to address a better way for people to report broken links. Thanks again, have a great day!