Do not have dehaze in my Lightroom CC

  • 1
  • Problem
  • Updated 1 year ago
  • Not a Problem
So I owned Lightroom 5 but then got the entire CC subscription. I have updated and reinstalled Lightroom a couple of times but I cannot get the dehaze sliders to show. What am I doing wrong?
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millway.annon

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Posted 1 year ago

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Boaz Yoffe

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Please check the credentials on the running adobe creative cloud application, they might be different from the CC account. when I enrolled to CC program i DID NOT update LR, and the dehaze option just popped up like magic. also the warp feature on panorama. So check your credentials. you can merge the old and new owned products with their customer service. 
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Sunil Bhaskaran, Official Rep

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Go Help > System Info.
What does the License say? Is it Creative Cloud?

Thanks,
Sunil
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millway.annon

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Let me give you guys all the info from my system. Thanks for your help. I appreciate it.
I have also upgraded to Windows 10 but it still says windows 8.1. 

This is from system info:
Lightroom version:  CC 2015 [1014445]
License: Creative Cloud
Operating system: Windows 8.1 Home Premium Edition
Version: 6.3 [9600]
Application architecture: x64
System architecture: x64

When I start Lightroom the software says Lightroom CC 2015
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Johan Elzenga, Champion

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That means you are still using the CC2015.0 version. Dehaze was added in CC2015.1 and we're now at CC2015.12, so you are missing a lot more than just dehaze. Update Lightroom via de CC App.
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PECourtejoie, Champion

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Hello, I helped a user, and she would now get her machine to upload to the latest LR version, She had to manually install it from the prodesigntools link: http://prodesigntools.com/adobe-cc-2015-updates-links-mac.html MAKE SURE TO FOLLOW THEIR INSTRUCTIONS!
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millway.annon

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hmmm, well something is wrong because I have installed and updates three times now and I still have the same version. This is not a problem on my other computer.

THanks for the prodesign link. I will check it out.
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Lew

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When you do get the 'dehaze' option remember that the camera calibration process (develop window) must be 2012 - current for the dehaze to function