Do LR and PS really have all tehse issues?

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  • Updated 2 years ago
Gang, I am new to the group but I have seen alot of possible issues with LR and PS. Are these mostly user experence issues? or the latest software upgrades problems?
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Ronald Byram

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Posted 2 years ago

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Simon Chen, Principal Computer Scientist

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It does not hurt to try to update (see https://helpx.adobe.com/lightroom/kb/lightroom-downloads.html). If it does not work out, you can uninstall it and rollback to your previous version using the same link (first install the CC 2015 and then install the specific patch you want).

Before you are doing this, it is good to do a back up of your catalog just in case.
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Lynn Oakleaf

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What software doesn't have issues?  You just don't hear about it because they don't have a forum.
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Victoria Bampton - Lightroom Queen, Champion

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Forums are a great place to see what potential issues might be, but they're very biased because the happy people never tend to post! ;)  I wouldn't worry too much, because the reported problems are a very small percentage of the user base and likely won't affect you.
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Victoria Bampton - Lightroom Queen, Champion

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Ok, let's take it from the top.

If you don't check Store presets with this catalog, the presets are stored in a global location that doesn't care what language you use.

Because you usually use it in French and you usually have Store presets with this catalog checked, the presets location next to the catalog was named in French (so you could read it!).

When the preferences became corrupted/lost, it "forgot" that you usually store your presets with the catalog.

Because you switched to English, Lightroom created a new folder called Lightroom Settings and looked in there for your presets.

If you switch back to French, you can leave the folder called "Paramètres Lightroom" and LR should find your presets.  

If you stay in English, rename the folder to "Lightroom Settings" instead and LR should find your presets.

If you regularly switch languages, consider disabling "store presets with this catalog" and copying them back in the global location, which won't care which language you're using.
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Niala

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I realize this is going to far within this post (taht initiated differently. )
I'm going to call adobe support (french) and ask them why the HELL it is possible Adobe creates folder conflicts in the first place by mixing language of folders.
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Niala

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(i see wrote this above before seeing Your ( kind) explanations !
Remains that I find this very non-elegant 'solutions' how this is handled.
This combined with the subtleties of "store presets with the catalog" and the usual complicated many options to handle workflow of backups - it just makes one feel desperatly stupid every 6 month. Dont know if i kan bear this any much longer - even though I am professional photographer.
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Niala

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( i still don't know where have gone my presets of say my past month - even if now i recovered many years back.)
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Victoria Bampton - Lightroom Queen, Champion

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Search your computer for *.lrtemplate files. They'll be there somewhere.

In future, your life would be simpler if you stored them all in the default location, and set your backup software to back them up along with the rest of your computer.  If you're not backing up your AppData folder, you'll likely lose settings for a lot of your other programs too.
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Ronald Byram

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just cant belease they (Adove) rleases without beta tests
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Cristen Gillespie

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> just cant belease they (Adove) rleases without beta tests>

They don't release without beta testing. Think about what we're asking. Every computer that can run the app, every version of every OS that can run the app, multiple hardware configurations that can affect how the app runs, thousands upon thousands of apps, including fonts, that might be on any given computer demanding the OS behave, yet with untold conflicting calls upon how the OS is to behave with the apps.  It's overwhelming. Add to that all the different networks and permissions that the computer/user might be subject to.

Now ask how testers are supposed to themselves put every feature and command through every possible scenario, because it can come down to IF you do this, THEN that with THIS type of file, something breaks. And it may be that on MY computer, even doing that with the same file that screwed up on your computer, nothing goes wrong. Our systems are that different.

From the beginning, bugs slipped past programmers and testers and got out into the wild. Our programs are only bigger, and the number of different machines they run on only greater.  What's surprising isn't that bugs get past the gatekeepers. What's surprising is that most of us are able, with rare exceptions, to work, even if we're inconvenienced, because few genuine killer bugs get through.

I still get frustrated when I'm the one being affected. I've been known to use a choice word or two, and to blame Adobe for everything going wrong in my life, at least at that moment. But once I calm down, I can remember that it's not because Adobe isn't doing the obvious thing, like beta testing. There simply isn't a foolproof method for releasing a version that's bug-free.
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Gener7

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Thanks, this should  be required reading. In fact I would like to copy/paste this to anyone who says Adobe is rushing defective goods without proper testing and cheating them.

I would like to pass this on to anyone who feels they got the "defective copy".

Gene ACP Photoshop.
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Cristen Gillespie

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You're welcome to pass it on. Thank you.
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martijn Saly

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The existence of an easily accessible public forum, combined with quasi-multiplatform software that's used by loads and loads of people, yes, that makes for a sizable list of problems. It's only natural.
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