Photoshop/Lightroom: Do I have to be online to use the Creative Cloud version?

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  • (Edited)
can I work offline
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Larry Bakirtjy

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Posted 5 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
From the Creative Cloud FAQ:

http://www.adobe.com/products/creativ...

Q: Do I need ongoing Internet access to use my Creative Cloud desktop applications?

A: No. Your Creative Cloud desktop applications (such as Photoshop and Illustrator) are installed directly on your computer, so you won't need an ongoing Internet connection to use them on a daily basis.

An Internet connection is required the first time you install and license your desktop apps, but you can use the apps in offline mode with a valid software license. The desktop apps will attempt to validate your software licenses every 30 days.

For annual members, you can use the apps for up to 99 days in offline mode. Month-to-month members can use the software for up to 30 days in offline mode.
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Caren della Cioppa

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This reply was created from a merged topic originally titled Offline Photoshop Software.

I have Adobe CS4 and would like to upgrade. But I don't have Internet most of the time. Is there going to be any new photoshop software that can be installed on a computer and used offline? Internet based software is useless to me.
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John Reynolds

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Is that 30 days in total or do I need to connect every 30 days.  We are going traveling in mobile home for 3, 4 months at a time and using to edit photos when away.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi John, I see you have a CCPP membership. You need to reconnect every 99 days (a little over 3 months) to reactivate. Sign out and sign back in to renew the token the day prior to leaving to ensure you have the full 99 days:  http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html For peace of mind, you can chat with an agent to make sure you have your max # of days after a sign out and a sign in: https://helpx.adobe.com/contact.html?step=PHSP-PHXS_adobe-id-signing-in_stillNeedHelp
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Deborah Smith

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This whole thing sucks...I'm going to look for new software. I want to buy the package and use it until my computer dies - about 3-4 years on average. These companies had a good thing going, but they've gotten way too greedy. There is no way when I'm travelling that I can reconnect every 99 days - sometimes without internet for 6 or more months

Time to look for alternative software, which I'm sure is out there.


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Carlos Cardona

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Without internet for 6 months!! Poor thing!
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SamZzz

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This is such a dealbreaker for me.  I don't want software that continuously connects to the internet and/or downloads updates.  I get that "cloud based computing" is the new thing, but I've already put the ax to one company's products because I live in a rural area with very limited, slow and capped internet.. looks like I'm never buying Photoshop either.

I've had programs like this before and what happens is after a while it requires another download to continue working.  At which time I'm either stuck running over my data limit for the day/month or waiting until 2 am to be able to use it again.  This is BS when I'm having to pay a monthly fee on top of it.  What happened to buying a program and owning it? 

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Carlos Cardona

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It’s actually cheaper to pay by the month! Also, a lot of people don’t understand that they don’t have to have any of their photos in the Adobe cloud in order to use Photoshop or Lightroom. Use Lightroom Classic, don’t sync a Collection to the cloud (or don’t even use Collections). Then all your photos can be on your hard drive, and you can work locally. Of course, then you don’t get to use one of the best features of Lightroom, editing on the couch!
(Edited)
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JT.Foulds

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So, I have an active and current Ps CC account and my internet went down and while I can use it...it spools every 15sec like it's trying to reconnect. Now, before I send Adobe a nastygram and axe this software...how do I stop this annoying offline action so I can work fluidly?
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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That doesn't sound like expected behavior. Are you on Mac or Windows? When you say "spools every 15sec" are you referring to a spinning progress cursor?
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JT.Foulds

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Macbook Pro and yes...spinning colour wheel. Whether I've affected an action or not.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Quick Test: Go to Preferences > Plug-Ins... and uncheck Allow Extensions to Connect to the Internet and Load Extension panels. Restart. Still getting the spinning cursor? If so, we'll probably want to get a sample process from Activity Monitor.
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Carlos Cardona

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JT: try Onyx to rule out a corrupt cache or application state, instructions below (I was a Mac IT pro for 25 years).

Download the free Onyx (https://www.titanium-software.fr/en/o...), select the Onyx version for your OS, download, run it, reboot.
In Onyx run almost everything in the Maintenance tab, deselecting things you may not want deleted, like Launch Services . Hit the "Options" button across from Internet and deselect more stuff like Cookies & Other Site Data, Browser History, Form Values, etc. (most of these are OFF by default). If you don’t know what something is, google it, or don’t run it, or ask me), then hit Run Tasks. After it's done it will ask for a reboot.

Also try to fix any directory damage by running Disk First Aid from Disk Utility: boot into Recovery Mode, (hold down Command-R when booting). When you're in Recovery Mode go to the Utilities menu and launch Disk Utility, say Repair Disk. When done go to Apple Menu for Startup disk and restart normally.
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Igor Swinkels

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This reply was created from a merged topic originally titled Why I have to be online?.

As a photograher I've use Photoshop for many many years. 
I have made a very fast PC for the proccecing of my photo's. I don't want this PC to be online because the web puts all kind of crap on it. Now Abobe is forcing me te be on the web to continue my Account. Why is this nessesary? If it works fine don't mess with it please.
Last weekend I had to go to Belgium and brought my PC to work on the pictures. Lightroom didn't work because I had not online connection, I think that's strange. 

Kind regards
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Melissa Bickerstaff

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I was flying yesterday and no matter what I did, I couldn't log in. It said I needed to be online. I find this so frustrating. I need this to work on and offline and not because I'm just no logged in or whatever the reasoning was. Is there any way to just get the good old adobe on my computer like I already paid for in full once before?? So frustrating. How many times do I have to spend hundreds of dollars on the same product?