DNG Files being trashed on export to Photoshelter!

  • 1
  • Problem
  • Updated 6 years ago
Lightroom: I am using Lightroom 4.4 / Pact Solution Plug-in to upload images to Photoshelter / DNG files (from a Canon EOS 5D MkIII).
Recently, when I export out my DNG to Photoshelter, I have been getting various errors / messages. The files either won't upload, or if they do the images are trashed - incomplete uploads / stripes across the images / original file (without the Lightroom adjustments).
I have attached various screen shots of the messages / the plug-in Pact Solution log file / an image of an uploaded file on photoshelter - trashed!
My email address is jdalgliesh@me.com. Thank you

Photo of Jasper Dalgliesh

Jasper Dalgliesh

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  • frustrated

Posted 6 years ago

  • 1
Photo of Becky Sowada

Becky Sowada, Adobe Employee

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These look like errors in the Photoshelter plugin. Contact the creator of the plugin to see if they have an updated version available.