Camera Raw/DNG: DNG working and then not working

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  • Updated 2 months ago
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Have converted RAW files to DNG and the photos have arrived in my chosen folder, however when I go to open them, DNG converter pops up again. Am I doing something wrong?
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Gordon Buchanan

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Posted 2 months ago

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Photo of Rikk Flohr

Rikk Flohr, Official Rep

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Is the DNG Converter opening or are you seeing the Camera Raw dialog?  Any possibility you could get a screenshot for us?
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Gordon Buchanan

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Hey Rikk, the dng goes through its process, the thumnails are then placed in the pictures folder adterwards, the problem occurs when I then click on any of the thumbnails to preview them & that is when the dng converter pops up again as if I want to convert again,. Not able to send a screenshot as at work.