Display driver crashing in photoshop cc 2014 (out of date driver with bugs)

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  • Updated 4 years ago
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Just purchased a new Dell Laptop and then installed the "trial Photoshop CC 2014" yesterday. When I try to open/create a new file in photoshop, screen goes white and says "display driver amd stopped responding" and photoshop crashes. Have to go to task manager in order to close photoshop. How can I fix this? Sometimes in photoshop I can open/view previously created files and other times, it crashes again if I try to open the same file. Using Windows 7, 64 bit.
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Michelle Fowler

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Posted 4 years ago

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Chris Cox

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Update the driver from the GPU maker's website.
If their latest driver does not solve the problem, then contact the GPU maker so they can get more details about the bug in their driver code.