Elements: Disk Lockup while Installing Photoshop Elements 10

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  • Updated 6 years ago
  • (Edited)
Disk 1 of Photoshop Elements 10 locks up in the DVD drive, after instructing to continue with Disk 2. When it wouldn't eject by either method, I thought it was my DVD drive & nearly broke the eject button trying to get it out! Rebooting did not help. I had to start the installation over. When it wanted to uninstall, I cancelled, & it finally let me eject.

Like Disk 1, Disks 2 & 3 are labeled "Adobe Photoshop Elements 10." Both say only, "To install for Windows: Start with Disk 1. To install for Mac: Start with Disk 3." There's no explanation that Disk 2 isn't needed & that it's actually done installing. Note that I did not choose the option to install Adobe Primiere, only Elements 10, so why didn't it finalize the installation after Disk 1--since Disk 2 isn't necessary.
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Sherry Nelson

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  • releaved I didn't break my DVD drive!

Posted 6 years ago

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