Bridge: Disconnecting and reconnecting a Camera Card results in Bridge thinking the Volume doesn't exist.

  • 1
  • Problem
  • Updated 8 years ago
  • Solved
  • (Edited)
This bug has been bothering me for as long as I can remember, and it has yet to be fixed. On Mac OS, if I have a camera card connected and am browsing it, and then disconnect the card, the next time I connect the card and try to open it in Bridge, I am given a message that the Volume no longer exists. I am then thrown back to my Home folder, and have to navigate back to "computer" and select the Volume again. If I keep Bridge open (it's usually open 24/7 and hardly ever closes) this happens every time I connect my camera card.

I have recorded a short screencast to demonstrate the problem:
(The video is a .mov compressed in a 7zip archive)
Photo of Timothy Mackey

Timothy Mackey

  • 2 Posts
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  • frustrated

Posted 8 years ago

  • 1
Photo of Chenglong Ao

Chenglong Ao, Bridge Quality Engineer

  • 18 Posts
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Official Response
I see the issue. It's due to not refresh devices status in time. There are two workarounds:
- Press F5 when you browse to the Computer node.
- Keep Bridge Folder panel open (This will enable refreshing devices status automatically).

Sorry for inconvenient. And this has been fixed in Bridge CS6.