disappearing tiffs after starring upon import

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  • Problem
  • Updated 2 years ago
My team edits large numbers of images (raw and tiffs) in Lightroom daily. Our workflow involves immediately 1-starring all images upon import, then zero-starring as we eliminate unwanted images, adding the remaining 1 stars to the quick collection and then exporting. 

We've noticed a bug in the last few weeks that 1-2 of the tiff files is mysteriously not included in the export. When we realized this was happening we checked to make sure the tiffs existed in the catalog, and they did exist, they just weren't starred. This has happened across more then a dozen computers and users, 100s of unique imports, and wasn't occurring before a month or so ago. Almost always, 1-2 of 20 or more tiffs are unexpectedly not starred, although every user insists they starred every phone upon import.

Has anyone else experienced this?
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Posted 2 years ago

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