Lightroom: Difference in synced photos on Lr Mac and Lr mobile iPad

  • 1
  • Problem
  • Updated 2 years ago
  • (Edited)
All synced photos show 4508 on Mac but 4503 on iPad.
How can it be different? How can I find out which are these missing 5 pics?
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uwep

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Posted 2 years ago

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Rikk Flohr, Official Rep

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The first step would be to ensure that syncing is done on both devices. 

1. If you examine the identity plate on Lightroom and look at the Sync with Lightroom mobile area, does it show any files are syncing?  (To test make a modest change to a file and see if the area changes and notifies you of a new sync)
2. Examine your Lightroom for mobile icon in Collections view and tap the Cloud icon immediately to the right. Does it say "All up to date"?
3. Go to Lightroom for Web, http://lightroom.adobe.com and log into your Adobe ID and see what the count is in the "Your Synced Catalog" section. 
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uwep

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syncing is done.
1. test is working
2. all up to date
3. 4508
On iPhone and iPad there are still 4503
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Rikk Flohr, Official Rep

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I've contacted you via Email to obtain some additional data.