Photoshop: Dialog display corrupt on Windows

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  • Updated 6 years ago
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Photoshop CS6: Dialog displays are corrupt. Almost every dialog box isn't readable anymore. Sizes of text boxes and buttons don't match text contents.
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Harald König

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Posted 6 years ago

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Chris Cox

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Something on your system (outside of Photoshop) is changing the way that UI is drawn, possibly the size of type, possibly other elements.

Normally what you show should not be possible in Photoshop, because we measure the text size at runtime and resize the controls to fit the text.

You need to figure out what on your system is causing this and disable or remove it.
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David, Official Rep

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What OS are you running? German version of the OS as well as Photoshop? Have you installed or altered your fonts recently?

Vielen Dank,
David
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Harald König

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I'm running Windows 7, german version. Yes, I installed a font for programmer work, Monaco.ttf.
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Chris Cox

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Unless the font was so corrupt that it messed up the OS font system, I'm not sure how it could cause this.
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Harald König

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You're right. I deleted the font but the problem with Photoshop didn't change. All other Adobe programs, i.e. Photoshop Elements, Lightroom or Premiere don't show the same problem.
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David, Official Rep

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Try uninstalling it and/or going back to the original version.

Also, do you have any of the Win7 font resizing options active?
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Harald König

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I uninstalled the font but the problem didn't vanish. Other programs, i.e. Photoshop Elements, Lightroom or Premiere aren't affected at all. They're working as expected.
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Chris Cox

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But something is still messing up UI drawing or text sizing information on your system.

Are you using any sort of font management utility?
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Harald König

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No, I don't or to be correct, I'm not aware of using any font management utility.
I already deinstalled Photoshop and reinstalled it again but that didn't solve the problem either. I checked installed programs but didn't find a suspect one.
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Chris Cox

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After reinstalling Photoshop, you also need to reinstall all the updates.

Any chance you have third party plugins installed? Have you tried disabling them?

And have you checked the Windows font resizing options?
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Harald König

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I disabled all third party plugins after reinstalling all Photoshop updates with no effect on the display problem. But there are some dialogs which aren't corruped at all.
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Chris Cox

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That's dialog that goes through a different mechanism / code path.

There is something still wrong at a system level that is causing the type measurements or UI rendering to go wrong.