Lightroom: Develop Module not responding (Win 10)

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  • Updated 3 years ago
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After editing two photos I took today, Lightroon stopped responding. I updated it, restarted it several times, restarted the computer - every time I select the Develop module, it just spins. I am using Lightroom CC 2015. Occasionally I can edit a photo, but when I select a label, again it stops responding. I have to shut the program down because even after 15 minutes it is still not responding.
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Susan Darlington

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Posted 3 years ago

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John R. Ellis, Champion

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What is the exact version of LR as reported by Help > System Info? What version of Mac or Windows?
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Susan Darlington

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I use the latest version of Lightroom CC ( CC 2015.2.1 [ 1046594 ]), on a Windows 10 computer. I installed the beta AMD driver mentioned in other posts, and that has worked. Except now the colors shift between the Library and Develop modules (what I want is in the Develop module). When I export my RAW photos into JPGs, the colors do come out as I want them and as they appear in Develop. So it's just something odd with Library.

Thanks.
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Rikk Flohr, Official Rep

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You may need to recalibrate your monitor if that color difference is still happening.
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John R. Ellis, Champion

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Try unchecking the option Preferences > Performance > Use Graphics Processor. There have been a few reports of color-management issues with that enabled.

If that doesn't work, then to build on Rikk's suggestion, see this article to quickly troubleshoot whether there is an incompatibility between your display profile and LR: http://www.lightroomqueen.com/article.... Windows 10 apparently installed manufacturer-provided display profiles, which are sometimes incompatibile with LR. Also, the installation of the AMD driver might have changed your display profile.
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Susan Darlington

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Disabling the graphics processor seems to work. I will also recalibrate the monitor, although I'm confused as to why that would make a difference when the same image shows differently in the two modules - it's the same monitor in each case. Still, I'm pleased with the improvements from this suggestion! Thanks for your time.
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John R. Ellis, Champion

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"I will also recalibrate the monitor, although I'm confused as to why that would make a difference when the same image shows differently in the two modules - it's the same monitor in each case."

LR has much different code for displaying images in Library and Develop. That code appears to behave differently with respect to display profiles that are incompatible with LR, and also with respect to their use of the graphics processor (Develop uses the processor, Library does not).

If images now display the same in Library and Develop, there's no need to troubleshoot the display profile -- LR's use of the graphics process via AMD's driver is the problem (and let Adobe and AMD fight it out over who's to "blame"). But if in the future you suspect color display issues, the easiest way to troubleshoot that is to temporarily assign the sRGB profile to the display, as described in the article referenced above.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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How big is the profile? The profile issue sounds like this issue: http://feedback.photoshop.com/photosh...