LIGHTROOM 6 - Develop Module image fails to load

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  • Updated 3 years ago
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LR6 Perpetual License: version 6.0.1 Windows 7 Business Edition. 2 x Eizo screens on 2 x NVIDIA Quadro K600 cards - these pass the Open GL support ok - however when I try to open the DEVELOP MODULE the image fails to load. I have had to disable the Graphics Processor acceleration to get it to work. Any ideas?
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Peter Arnold

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Posted 3 years ago

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Tom Mickow

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Does it come up as a blue box with an X through it or just a blank grey screen? If it's the blank grey screen, try turning off your second monitor in LR and then see if it comes up in Develop on the first monitor.

I'm seeing all sorts similar weirdness with my two monitor setup, most of which goes away if I go back to a single monitor. It's not a good permanent solution, but it's helping me get by for now.
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Peter Arnold

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Many thanks Tom - It is the blank grey screen - I am only using one monitor at present and LR6 does not like the GPU enabled - it shows a Windows message LR has stopped working and then crashes. Seems I may have to wait until Adobe sort this one out. ...Kind rgds...Peter
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Simon Chen, Principal Computer Scientist

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Please see the latest FAQ on Lightroom GPU support https://helpx.adobe.com/lightroom/kb/.... If you're on Windows, try update the GPU driver from the vendor first.
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Peter Arnold

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Simon, Very many thanks for pointing out the .......... obvious - which I had failed to do! Having downloaded and installed the latest drivers from NVIDIA, all appears to be working as I hoped - I am now a very happy bunny. My thanks again.

Regards....Peter
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Peter Arnold

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Woops - spoke too soon, Forgot to restart LR6. Same problem - image fails to load - grey screen - however, if I turn on/activate second monitor, the image appears there and I can use DEVELOP on it - but not on the main screen - weird.