Lightroom CC: Develop module grey

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  • Problem
  • Updated 1 week ago
  • (Edited)
After starting Lightroom the develop module is grey and the sliders are disabled. After five minutes the picture appear and the sliders are redady for work. I suppose the login takes all the time. The internet connection and the speed on the browser is ok.
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Elias Schreieck

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Posted 2 weeks ago

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Rikk Flohr, Official Rep

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Can you go to Help>System Info... and get us your installed Lightroom version number?
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Elias Schreieck

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CC 8.2

Thanks for helping me!
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Rikk Flohr, Official Rep

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Is this a one time occurrence at Lightroom launch or does it happen on every image?
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Elias Schreieck

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its on any start of Lightroom and yes it happen on every image. I am confident the problem deal with the login. When I disconnect the internet Lightroom starts without problems.
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Rikk Flohr, Official Rep

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I think I wasn't clear with my question. After starting Lightroom and experiencing the delay, do you ge the delay going from image to image?

Do you have a firewall on your system? Could it be disabled to see if it has impact?