I want to load pictures with adobe elements from a chip, that have stored videos and pictures. I only want to load the pictures. not the videos. Elements loaded all videos and pictures. Than I deleted the viedeos. Now I have in elements not analysed pictures and I cannot delete them. Also I have an Adobe Id and I changed my password, I have written teh pasord in my books, but now I have no acess. ID is firstname.lastname@example.org
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