ELEMENTS: Can't delete earlier version

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  • Updated 3 years ago
  • (Edited)
I installed photoshop emlements 13 and tried to delete test version photo element 12. It was impossible te delete the test version and the test version is not visible in the configuration screen. What to do to delete?
Photo of henri kanora

henri kanora

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Posted 3 years ago

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Photo of Sandeep Singh

Sandeep Singh, Official Rep

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Hi Henri,

As I understand you are not able to remove trial version of Elements 12.

Please try to remove from control panel > Program and Feature ( If win)
Try to remove from Applications > Adobe Photoshop Elements 12 > Uninstall Photoshop Elements 12 (if MAC)

Please let me know if this works.