Delays in photoshop CC 2015 - Wacom tablet issue

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  • Updated 3 years ago
  • (Edited)
Nao consigo mais trabalhar com o photoshop! O Programa esta com delay em todas as ferramentas e trava o tempo todo, tornando o trabalho realmente impossivel. Eu nao tinha esse problema com a versao CC2014, mas agora, mesmo com a reinstalacao da versao 2014 em substituicao da versao 2015, o problema continua. Uso windows 8.1. e tableta wacom Intuos pen & touch. Por favor, solucionem rapidamente esta questao.

I can't work with photoshop! This programme with delay in all the tools and crashes all the time, making the work really impossible. I didn't have this problem with version CC2014, but now, even with the reinstallation of the 2014 version in replacement of the 2015 version, the problem continues. Use windows 8.1. and Tablet wacom Intuos pen touch. Please resolve this issue quickly.
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Daniele Quevedo

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  • very sad and confused

Posted 3 years ago

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David, Official Rep

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Make sure that you Wacom drivers and companion software is up to date.  In fact, to test if that is the problem, I recommend disconnecting the tablet AND removing all the software that you installed with it.  If Photoshop starts behaving again, then that pretty much confirms the cause.

Please share what you come up with for the sake of others.

Thanks,
David
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Daniele Quevedo

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Thanks, David!
Now, it is all right! I installed again the flash drive from the Wacom, but I changed the version of the photoshop for the CC 2014.
I am using cc2014 ..... because I am afraid to update and have trouble again
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Chris Cox

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Contact Wacom - they're pretty good about solving issues like this.