Default brush keys X & D not working in Photoshop CC with a document loaded.

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  • Updated 5 years ago
I am using Photoshop cc brush keys D & X work when no document is loaded. when I load a document they fail with the error message "Could not complete your request because of a program error."
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David Woods

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Posted 5 years ago

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David, Official Rep

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Howdy David,

Hmmm, that's quite strange. What OS are you running? Have you tried to trash your preferences (close the app and when you relaunch, hold down ALT+CNTRL+SHIFT on Windows or OPT+CMD+SHIFT on Mac)?

Thanks,
David
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David Woods

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David,

Running MAC Mountain Lion. on a MAC 17 ins pro.

Have done what you suggested and it has worked for me.

What went wrong I will never know.

Many Many thanks for your prompt response ...

Regards

David