Photoshop: Cannot deactivate CS5

  • 1
  • Problem
  • Updated 4 years ago
  • Solved
  • (Edited)
Can not deactive, I was online for 40 minutes still could not correct problem. Deactive does not work. Want to put CS5 on mew laptop
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charles rankin

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Posted 6 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
Per the document - It looks like the computer you're trying to deactivate isn't really activated. I've checked your account and there's an open activation on your account so you should be good to go to install on your new laptop.