Elements 13: How do I change an order from Windows to Mac?

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  • Updated 3 years ago
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  • (Edited)
I am trying to get help with my purchase of elements 13. I didn't realise there was a difference on the order and clicked windows and I need mac how can I correct this please.
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Jennifer Smirthwaite

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Posted 3 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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I created an escalation for you. Looks like support was able to cancel the Windows order and help you place an order for Mac.The notes state your refund will be processed within next 5-7 days.