LR Mobile: Custom Sort Broken?

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  • Updated 1 year ago
  • (Edited)
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This conversation has been merged. Please reference the main conversation: Lightroom: Sort order syncing on mobile

I've been using the custom sort order with my collections on the mobile app since it was first introduced.

All of a sudden (last week or so) re-arranging the collection order in the desktop app is not showing on the mobile app or on the Lightroom website.

I've tried un-syncing/re-syncing and deleting the cache on the mobile app And playing with the sort options and going back.

What else can I try?

I'm using the latest mobile version and latest CC version on the desktop.
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John Weber

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Posted 1 year ago

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Esther Beaton

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I am not able to sort my Collections on Lr mobile. The only option available is Sort by Capture Time.  I would really like to sort by Custom Order since I am using my iPad to display / show a gallery of photos to prospects. 
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Rikk Flohr, Official Rep

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John Weber

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No, that did not work.
The custom order was working fine from desktop to mobile (and back) until recently, then it stopped.
I don't know if coincided with an update or not but something happened that screwed it up. I haven't changed my workflow or how I use LR etc., so custom sort changed somehow.
(Edited)
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John Weber

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Any word on why this is broken or when it might be fixed? Neither the LR website view or an iOS device will change a custom order after it is changed in LR CC desktop.
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John Weber

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*Update: Custom Sort Order between the website collection of LR and the iOS version seems to work. But Desktop to website or Desktop to iOS does not.

Makes me think that the last update of the CC desktop version has something to do with this since the Custom Sort between it and iOS broke seemingly after the last update in July.
(Edited)

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